개인정보 처리방침
Wish Plastic Surgery Clinic (hereinafter referred to as the “Clinic”) values your personal information and complies with the Personal Information Protection Act.
Through this Privacy Policy, we inform you how the personal information you provide is used and what measures are taken to protect it.
The order of this Privacy Policy is as follows:
Items of Personal Information Collected and Methods of Collection
Purpose of Collection and Use of Personal Information
Retention and Use Period of Personal Information
Procedures and Methods for Destruction of Personal Information
Provision and Sharing of Personal Information
Entrustment of Collected Personal Information
Rights of Users and Legal Representatives and How to Exercise Them
Withdrawal of Consent / Membership Termination
Installation/Operation of Automatic Personal Information Collection Devices and Refusal Thereof
Personal Information Protection Officer
Measures to Ensure the Security of Personal Information
Obligation to Notify Changes to the Policy
1. Items of Personal Information Collected and Methods of Collection
The Clinic collects only the minimum amount of personal information necessary for service use during consultations. Even if you choose not to provide certain information such as email or contact details, there may be no restriction on using the service.
[Medical Information]
Collected items: Name, resident registration number, address, contact information, medical records
※ In accordance with the Medical Service Act, unique identification information and medical records must be retained (no separate consent required).
[Information Collected During Website Consultations]
Required items: Name, ID, password, email address, contact information (phone number, mobile number)
Optional items: Consent to receive emails
The following information may be automatically collected during service use: service usage records, access logs, cookies, IP address
[Methods of Collection]
Personal information is collected through the following methods:
Website, written forms, fax, phone, consultation boards, email
2. Purpose of Collection and Use of Personal Information
The Clinic uses collected personal information for the following purposes. All provided information will be used only for these purposes, and prior consent will be obtained if the purpose changes.
[Medical Information]
Provision of medical services for diagnosis and treatment, billing, payment, and refunds
[Website Consultation Information]
Providing consultation services, sending hospital news and medical information via email, conducting surveys
3. Retention and Use Period of Personal Information
The Clinic will promptly destroy personal information once the purpose of collection or provision has been achieved.
[Medical Information]
Retained in accordance with the retention standards for medical records specified by law
[Website Consultation Information]
Even after the purpose has been fulfilled, information may be retained if required by applicable laws:
Records related to consumer complaints or dispute resolution: 3 years
Records related to credit information collection and use: 3 years
Records related to identity verification: 6 months
Records related to website visits: 3 months
4. Procedures and Methods for Destruction of Personal Information
Once the purpose of collection and use has been fulfilled, the Clinic will immediately destroy personal information.
Destruction Procedure
Information entered for membership registration or other purposes is destroyed once the purpose is achieved.
Destruction Method
Electronic files: Deleted using technical methods that prevent recovery
Printed documents: Shredded or incinerated
5. Provision and Sharing of Personal Information
The Clinic does not use or share personal information beyond the stated purposes without your consent, except as required by law.
Submission of medical records for health insurance claims in accordance with the National Health Insurance Act
Provision of anonymized data for statistical or academic research
Submission to investigative agencies when required by law
6. Entrustment of Collected Personal Information
The Clinic entrusts personal information processing to external service providers for smooth service operation, ensuring safe management under relevant laws.
Contractor: Now Design
Task: Website management, operation, and maintenance
Entrusted information: Customer personal information on the website
Retention period: Until the termination of the contract
7. Rights of Users and Legal Representatives
Membership registration for children under the age of 14 is conducted through forms written in easy-to-understand language, and consent from legal representatives is required.
Legal representatives may request access, correction, or deletion of a child’s personal information. Such requests can be made through member information editing or by contacting the personal information protection officer.
Information required by law to be retained cannot be modified or deleted within the legally mandated period.
8. Withdrawal of Consent / Membership Termination
You may withdraw your consent to personal information collection and use at any time.
Membership termination can be completed through the “Membership Withdrawal” option on the website or by contacting the personal information protection officer via written request, phone, or fax.
9. Automatic Collection of Personal Information (Cookies)
The Clinic uses cookies to store and retrieve user information. Cookies are small text files sent by the website server to your browser and stored on your computer.
You have the right to refuse cookies by adjusting your browser settings. However, refusing cookies may limit certain services.
10. Personal Information Protection Officer
To protect your personal information and address related complaints, the Clinic designates the following officer:
Name: Kim Ji-yeon
Affiliation: Wish Plastic Surgery Clinic
Position: Director
Phone: +82-2-549-8841
For privacy-related inquiries, you may also contact:
Personal Information Dispute Mediation Committee (http://www.1336.or.kr / 1336)
Cyber Crime Investigation Division, Supreme Prosecutors’ Office (http://www.spo.go.kr / +82-2-3480-3573)
Cyber Terror Response Center, National Police Agency (http://www.ctrc.go.kr / +82-2-392-0330)
11. Measures to Ensure the Security of Personal Information
The Clinic implements technical and administrative measures to protect personal information, including firewalls and secure systems. Access to personal information is restricted to a minimum number of authorized personnel who undergo regular security training.
12. Obligation to Notify Policy Changes
This Privacy Policy was established on November 7, 2015. Any additions, deletions, or modifications due to legal or technical changes will be announced on the website at least seven days prior to implementation.
Announcement Date: November 7, 2015
Effective Date: November 14, 2015